Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only

Bathroom /bed Pool bar

Absolutely incredible experience! The staff were all incredibly friendly and helpful, making us feel welcome from the start. The food? Hands down the best I’ve ever had—every dish was bursting with unique flavor. The beach club, just a quick 10–15 min shuttle ride away, offered stunning views, fantastic drinks, and unforgettable food—those shrimp tacos were the best of my life. If you're looking to relax, eat like royalty, and be treated like a VIP, this is the place to be.

Our recent stay at Hyatt Vivid was nothing short of exceptional. From the moment we stepped into the hotel, it was evident that cleanliness is a top priority here. The staff were constantly maintaining the place, ensuring that every corner was spotless. What truly set our experience apart was the superb staff. They were attentive, friendly, and went above and beyond to ensure all our needs were met. We had a friend in a wheelchair, and we were pleased to find that the hotel was fully accessible, making her stay comfortable and hassle-free. The culinary offerings at Hyatt Vivid exceeded our expectations. Each meal was a delightful experience, with the food being far better than we could have imagined. The variety of restaurants available made it hard for us to pick a favorite as each offered a unique and delicious dining experience. Entertainment at the hotel was top-notch. Whether it was enjoying the live performances or relaxing at the beach club, there was never a dull moment. The beach club, in particular, struck the perfect balance between lively and relaxing. Overall, our stay at Hyatt Vivid was filled with wonderful experiences. The hotel's commitment to cleanliness, the exceptional staff, the mouthwatering food, and the great entertainment made it a trip to remember. We highly recommend Hyatt Vivid for anyone looking for a fantastic getaway.

Very nice hotel, however, staff at reception were not very informative. They told us nothing about the hotel and just took payment. We were also left waiting one hour before we could check in. A host asked us to sit down and wait for check-in but then seemed to have forgotten about us. I believe the staff at reception still need more training.

The ladies at the buffet were so nice. The breakfast at the buffet was good. The staff were nice. Albert and Miguel very nice waiter’s. But breakfast at the Mediterranean breakfast was better and the dinner was amazing. The waiters were very friendly, polite and smiling. Bartender was very nice. But Victor was amazing checking on us to see if we needed anything and making sure everything was good. Bloom Bar, bartender Artemio was making different drinks they all delicious. A very nice person, my husband Alfredo and I had different conversations with him. and was happy with Erberto,Claudio,Berne, nice staff as well. smiling and helpful. The coco cafe Reyna and Jaide, took great care of us smiling and laughing with us. The beach staff was amazing! Delicious food and service! Joel the towel guy. He drew a picture on the towel for my birthday. He checked on us to see if we were doing well or need anything. Eridberto was by himself at the beach. He was fast and very efficient with the drinks. He was very apologetic if he was running late with the drinks. We understood him. It was great service! The lifeguard and the staff were very friendly. My husband likes to joke around and all of them laughing at his jokes. At the Mediterranean restaurant we didn’t have a reservation for breakfast and they accommodate us. We appreciate the hostess. I didn’t remember her name she was very nice. Tall and with long black hair. The tacos at the little van they were delicious. The staff at the out side bar they were really nice and friendly specially Guadalupe. The front desk really nice. The staff who received is and help us with our luggage were very helpful and nice people. Thank you to all of you!! Julian, very nice manager, thank you for listening to my concerns and for understanding me. I appreciate you very much! Beautiful place and very clean. Thank you to Olga! Housekeeping we loved our clean room. Thank to the drivers who took us to the beach! It takes a team to work! 🙏